Frequently Asked Questions
Q
Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors with over 14 years of development and production experience.
Q
What is the payment term for a new customer?
We can set up an online Trade Assurance order, which allows payment via MasterCard, Visa, etc. Customers can also choose to pay via PayPal or T/T wire transfer.
Q
I cannot find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize parameters such as voltage, speed, torque, and transmission dimensions to match your specific requirements.
Q
Do you have quality certificates for your motors?
Yes, we have CE, FCC, ISO, and other relevant industry certifications. If you need any specific certificates for your region, we can arrange for application.
Q
How do you handle quality control?
We have QC specialists stationed at every stage of the production line. Every finished motor undergoes testing on specialized equipment, including hardness testers, 2.5D image testers, salt spray chambers, lifespan test rigs, temperature test chambers, and noise testers.
Q
What is the typical process for requesting custom specifications?
You can send us your required parameters (voltage, speed, torque, dimensions, and gear ratio). Our engineering team will review the details and provide a customized solution along with matching technical drawings for your verification.